Dash77 Privacy Policy —
Your Data Is Fully Secure

Dash77 (referred to herein as "we", "Dash77", or the "Platform") is trusted by thousands of players across Bangladesh. We believe your personal data belongs to you — and this privacy policy exists to ensure it stays protected.

This Privacy Policy applies to the Dash77 website, mobile app, and all associated services. By using Dash77, you agree to this Privacy Policy. We never sell your data to third parties or share it with advertising companies.

If you have any questions about this Privacy Policy, feel free to reach out to our support team at any time. Our Bengali-speaking team is always here to help.

Dash77 only collects the information necessary to deliver the best gaming experience and ensure platform security. We never collect excessive or unnecessary data.

Dash77 collects your information through various methods. Every process is fully transparent and carried out with your knowledge — we never collect data without your awareness.

• Registration Form: Information you provide during registration is collected directly from you.
• KYC Verification Process: Identity is verified through a national ID card or passport.
• Payment Transactions: During deposits and withdrawals, relevant information is received from the payment provider.
• Cookies & Tracking: Cookies are used to enhance your website browsing experience.
• Support Communications: Information may be collected when you reach out via live chat or email.
• Third-Party Verification Providers: Information may also be received from approved KYC service providers for identity verification purposes.

Dash77 uses your information only for specific, legitimate purposes. Here is what we do with your data:

• Creating and managing your account and ensuring its security.
• Processing deposits and withdrawals successfully.
• Delivering bonus and promotional offers to you (with your consent).
• Detecting and preventing fraudulent activity.
• To monitor responsible gaming and provide assistance where needed.
• To fulfill legal and regulatory obligations.
• Improving the platform's service quality and overall user experience.
• Providing customer support and technical assistance.

Dash77 never sells your personal data. We only share information with third parties in the following limited circumstances:

• Payment Processors: To process transactions via bKash, Nagad, Rocket, and bank transfers only.
• KYC Verification Provider: With authorized services for identity verification purposes.
• Technology Partners: With service providers essential to platform operations.
• Legal Authorities: When legally required by court order or government directive.
• Security Investigation: In cases involving fraud or money laundering investigations.

All of our third-party partners operate under strict confidentiality agreements and are prohibited from using your data for any other purpose.

The Dash77 website and app use cookies — small text files stored on your device that help improve your browsing experience.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Dash77 protects your data using industry-leading security technology. Our security infrastructure is continuously strengthened and improved year after year.

• 256-Bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Regular Security Audits: Third-party specialists conduct regular system audits.
• Data Center Security: Our servers are protected by both physical and digital security measures.
• Monitoring of Suspicious Activity: Our automated system operates 24/7 to detect any unusual activity.

Dash77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Retained for up to 5 years in accordance with legal obligations.
• Closed Account Data: Permanently deleted 3 years after account closure.
• Support Communications: Deleted 1 year after the issue is resolved.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Before deletion, all data is fully anonymized so that you cannot be identified in any way.

As a Dash77 player, you have full rights over your personal data. Contact our support team to exercise any of the rights listed below.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You may request the deletion of your data, except where retention is required by law.
• Right to Data Portability: You can obtain your data in a readable, portable format.
• Right to Restrict Processing: You may request that we limit how your data is used in certain circumstances.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

Dash77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• Additional KYC verification is carried out in suspicious cases.
• Any data found to belong to a minor is deleted immediately.
• Parents can contact support to block their child's access to the platform.

Dash77 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a platform notification.

• Updated policies take effect from the date of publication.
• You will be notified at least 7 days in advance of any major changes.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• To request a previous version, please contact our support team.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. Dash77's Bengali-speaking data protection team is available 24/7, every day of the week.

• Email: support@dash77.ws
• Live Chat: Chat with us directly from any page on the platform.
• Help Center: Help Center Page here.